The Psychology of Sales and Marketing

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Marketers are getting advanced. Back in the 60’s and 70’s they simply put out messages and tried to make them clever or funny. That was success at the time. They had no clue about the psychology of sales and marketing.

Not anymore however. Now days, marketers not only know the results their marketing generates, they know the emotional hot buttons they are pushing and they know how you will likely respond to them.

Marketing has integrated with the information learned from the fields of sociology and neuropsychology in recent years. This has made some marketers extremely talented at driving new and repeat sales.

Salesforce Canada put together a very interesting infographic on this very topic. Now, one thing to note is they talk about biases. That’s an educated term for the automatic way humans think and behave. For instance, we humans sometimes blame other humans for not acting logically. That logic bias is funny to those of us who study sociology, NLP, and neuropsychology. Why? Because humans are not, nor have they ever thought or behaved logically. If they did, no one would smoke, drive at high-speeds, or have unprotected sex.

There’s a lot of biases we humans have. I could go on and on about them, but if you want to learn about the major biases that we marketers can use to make more sales, check out this excellent infographic.

Click To Enlarge

The Psychology of Sales Marketing

Via Salesforce

Michael Miller

Michael Miller

Mike Miller is the co-owner of, a Digital Marketing Agency in Atlanta, Georgia that focuses on aligning sales and marketing for exponentially greater results. Michael’s mission is helping small business owners understand, and organize their marketing so they can make money and grow. Mindwhirl helps business owners plan and implement effective, profitable marketing campaigns and sales programs. If you need more sales, we know how to get leads and grow businesses. Call us today at (770) 295-8660, or email Mike at

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