M5 – Systems Examples and Resources

This month we talked about systems. You learned what they are, how important they are in your business and personal life, and how they form the steps that take you from point A to point B as quickly and as efficiently as possible.

Odds are, you understand enough already to make use of systems in your life. But in case you need just that little bit of extra information,

let me give you two examples and some resources.

If you’re familiar with flowcharts, then you can create systems and processes. Simple flowcharts using only rectangles and diamonds are all you need to create world-class systems.

Let’s use a simple flowchart example, such as brushing your teeth, to explain this.

You have to pick up the toothbrush before you can put toothpaste on it. Therefore, your first flowchart rectangle, or action, is to pick up your toothbrush. Next, you can go ahead and put toothpaste on the brush, or you can wet your toothbrush first. What you do depends on your personal preferences, but it forms a decision point. Points of decision our depicted as diamonds on a flowchart. Those points of decisions have two choices yes, or no.

So, for our example, do we wet the toothbrush before we put toothpaste on it: yes or no? If yes, wet the toothbrush then put toothpaste on it. If no, put toothpaste on the toothbrush.

The next steps are to place the bristles of the toothbrush against your teeth and move the head of the toothbrush in a circular motion. I think you understand what I’m driving at. Essentially, what happens first, and then what happens next? Is there a decision that you have to make before you can take the next action? If so what’s the process to take you from start to finish in the quickest, most efficient, most repeatable method possible?

A system is simply a recipe. Think about making a chocolate cake and all of the steps required to bake it. Things must happen in the correct order, in order for the cake to be delicious. You also have the choice of materials that you can make the cake with. There’s a difference between a chocolate cake made with real chocolate, and a cake made from Hershey syrup. The process could be essentially the same, but the end result will be different.

As to resources, if you have not read the E myth, or any of the other books in the E myth franchise by Michael Gerber, then you should read those first. Michael Gerber clearly explains the reasons why you should develop and use systems and processes in your business. If you want to take your learning to the next level, then pick up books on six Sigma, or the theory of constraints.

Remember, systems and processes don’t just apply to business, as my teeth-brushing, or chocolate cake baking examples prove, they apply to your entire life. The more you understand systems, and the more you use them and optimize them, the more successful you will be, and the easier it will be to duplicate your results.

That’s this week’s M5!

About Michael Miller

Michael Miller is the owner of Mindwhirl.com, a sales and marketing coaching and training company in Atlanta, Georgia.

Michael’s mission is helping small business owners understand, and organize their marketing so they can make money and grow.

Mindwhirl helps business owners plan and implement effective, profitable marketing campaigns and sales programs.

If you need more sales, we know how to get leads and grow businesses. Call us today at (404) 858-3105, or email me at mmiller@mindwhirl.com.

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